City of Toronto District

To create general queries, choose a Toronto Building customer support location, make an over-the-phone payment, book a check mark, or development application queries, please evaluate the following information.

Customer support queries

Queries by telephone

General Customer Support Queries can be created by calling 416-397-5330 Monday to Friday from 8:30a.m. to 4:30p.m.

Queries at our Customer Support Counter

Service Hrs: Customer support counters are open Monday to Friday from 8:30a.m. to 4:30p.m.

Note: To become offered quickly when going to a person service counter, please register when you turn up to secure your home lined up as well as for same-day customer support, please arrive and register no after 3:30p.m.

Customer Support Counter Locations

Search to locate your ward simply by entering your address around the Toronto Map-It Application, then look into the City-wide Ward Boundary Map to obtain the customer support office serving your ward.

Obligations by telephone

To make use of the Toronto Building Fee Payment Line service, please call (416) 397-5222. Prior to you making your call, stick to the Recognized Techniques of Payment (above). Please make sure that you are an approved cardholder and be ready to provide their email together with the applying folder number (i.e., 13-123456 ABC 00) that you are remitting payment. Toronto Building will process the payment for that approved charge card holder and that heOrshe'll get a receipt by email.